Why should I care
Every organization declines to Coordination Chaos unless the leaders know what to do. (4 min)
Every organization declines to Coordination Chaos unless the leaders know what to do. (4 min)
How do real companies get there...
The researcher William Ouchi explains the mechanism of bureaucracy, and how it grows inevitably in a fragmented organization.
Management thinkers have given their warning. Gary Hamel , Allen Ward, Konosuke Matsushita, Clausewitz and von Moltke, Joseph Tainter, and Chris Argyris all explain the same pattern from different perspectives.
Nokia Mobile Phones fell from 40 BN revenue and 9 BN profit to zero in five years. Coordination Chaos was critical in the collapse of R&D productivity. It constrained the strategic decisions of the top management, and contributed to the management by fear.
