Leading change and improvement (Internal only)

Build the critical mass of motivated competent credible change drivers.

Every organizational transformation will encounter confusion and conflict with the old structures, practices, and local detail. It is challenging to trigger the motivation of the key people, create a new working system, and adapt the local reality.

At this very moment, the key people in different roles and levels are running the system. There will be a lasting change only when these key people are using their knowledge and credibility to coach the new way of working in their local environment.

This training, tailored for your organization, onboards and initiates new people to the Change Community. It gives the fundamental skills for teamwork and leading change, analyzing the organization together, and practicing continuous improvement.

For technical, process, and business, extra days or separate training need to be added.

Who is it for

For organizations that want to have a lasting change in their culture, leadership, and ways of working.

Participants are influential people with diverse roles and expertise, who know how the organizational system works.


This is an example/default agenda based on dozens of training groups since 1997. The content, terminology, and timing will be tailored to your needs.

The training is based on experiential learning. For every new theme or technique, we first introduce the new concepts, then analyze the participant's working reality, and finally decide what to do.

Day 1: Teamwork fundamentals

  • Welcome
  • Launching this team
  • What is Teamwork
  • Individual responsibility
  • Exercises for interaction and constructive behavioral norms (Coaching dialogue, Feedback, Nonviolent Communication)
  • Conflict analysis exercise

We start by learning and practicing Teamwork because it is essential for both the organization and this team of change leaders.

Day2: Organizational design and improvement

  • Run a retrospective to find out the biggest Pain in the organization
  • Analyze the Pain from multiple perspectives like culture, complexity, power, bureaucracy, queuing theory, and a large library of organizational patterns
  • Create a backlog of experiments and actions based on the analysis and relevant Agile practices
  • We work using collaborative techniques like Wisdom Council, Lean A3, Fishbone, Systems thinking, and Impact Mapping.

Working with real Pain gives focus and meaning to learning the theories.

3-6 weeks

Carry out experiments, supported by coaching.

Day 3: Continue organizational design and improvement

  • Reflect the experiments
  • Deepen the analysis and collaborative practices as on Day 2
  • Refine the backlog and design the next experiments

Day 4: Teamwork and Leadership

  • Group dynamics
  • Team dysfunctions
  • Resistance and defenses
  • Psychological concepts
  • Advice for coaches and leaders
  • Emotional wisdom
  • Q/A

Reflecting on the internal dynamics of the training group and own leadership happens best when the team has matured.

Day 5: Celebrate (1/2 day)

  • Sharing the results and reflecting on the training with the sponsor
  • Processing ending
  • Certificates

The trainer

Ari started his career with ten years of mathematical engineering and software development. He has experience in developing teamwork and organizations full-time since the last millennium. The training content is drawn from Teamwork research by Richard Hackmann and Susan Wheelan, Coaching, Nonviolent Communication, LeSS, and long mentoring in Tavistock and Foulkes's group dynamics traditions. Lately, Ari has done long-term full-time coaching with BMW, Flixbus, and the financial sectors. He is a certified LeSS coach.


The goal and frame of the training will be designed together with the sponsoring executive management.

A cross-role cross-organizational group of 12 participants is optimal for diversity and collaboration.

Please enquire from .